By using and/or ordering from this website is subject to the following:

Personal Data.

As per our privacy statement, we only collect data required to complete any transaction you place with us. We do not sell, share or distribute any information you provide with any other third party unless directed under UK Law.

Payment.

For all online orders for delivery, Paypal is accepted. Order placed for delivery at a local event, or by pre-agreed collection can be made using Paypal, Cash on Collection or BACS transfer(with prior agreement)

Shipping.

Orders placed before 6PM on a business day for items in stock will be posted the next working day via Royal Mail first class, or via courier service of our choosing. Express next day delivery and Signed for can be arranged for larger orders.

Pre-agreed collection can be made on orders, the items will be brought along to the next event and released once payment has been made and cleared. Please note that items reserved for collection and not paid for within 7 days will be released and the order cancelled.

Refunds/Return

If you wish to return an item, you must first contact us for a returns number. Returns for unwanted items will be accepted within 14 days of posting, they must be unopened, unused and in a resalable condition to qualify for a full refund. Postage costs are responsibility of the returner.

Items faulty will be replaced with another unit or refunded if out of stock, Please contact us for a returns number. Return postage costs are the responsibility of the seller, but the replaced item will be posted at our cost.

Items found not to be faulty or that have been damaged by the user will be subject to a handling fee which will be deducted from any refund payment.

Items covered under Manufactures Warranty

Items which are specifically covered by manufacturers warranty, hamtronics.uk will assist as best it can with supporting any warranty claims with the manufacturer. Where items sold are found to be fault in the first 30 days from date of delivery, hamtronics.uk shall return the item to the manufacturer for repair or replacement. After this period the purchaser should deal directly with the manufacturer for the best service. No warranty is granted or implied by hamtronics.uk on any products sold unless specifically detailed on the product page.